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Helium 10 Buzz 9/13/24: Amazon 1P Accounts Terminated | Etsy Seller Updates | How I got $6K Back From Amazon

We’re back with another episode of the Weekly Buzz with Helium 10’s Chief Brand Evangelist, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, talk about Helium 10’s newest features, and provide a training tip for the week for serious sellers of any level.

There’s been a lot of chatter about the mass 1P termination notice.

Unsolicited Amazon package deliveries could be ‘brushing’ scam
https://www.newsnationnow.com/business/unsolicited-amazon-packages-brushing-scam/

Etsy’s New Search Tools Aim to Elevate Quality Listings and Enhance Seller Success
https://www.pymnts.com/news/ecommerce/2024/etsys-new-search-tools-aim-to-elevate-quality-listings-and-enhance-seller-success/

Amazon launches Export Central, allowing sellers to export to 39 countries in Europe with just three clicks
https://www.aboutamazon.eu/news/empowering-small-business/amazon-launches-export-central-allowing-sellers-to-export-to-39-countries-in-europe-with-just-three-clicks

Amazon launches new Amazon Saver private label to help shoppers save, take on Walmart, Target
https://abcnews.go.com/GMA/Food/amazon-launches-new-amazon-saver-private-label-shoppers/story?id=113581546

US seeks to slam shut Shein, Temu trade loophole
https://asiatimes.com/2024/09/us-seeks-to-slam-shut-shein-temu-trade-loophole/

Brand Registry Protection
https://brandregistry.amazon.com/protection/dashboard?ref=brnav_to_impactdashboard

Etsy Offers Subscribers Free Shipping While Aiming for ‘Tremendous’ Growth
https://www.pymnts.com/news/ecommerce/2024/etsy-offers-subscribers-free-shipping-while-aiming-for-tremendous-growth/

Finally, maximize your Amazon FBA reimbursements with the newly revamped Helium 10 Refund Genie tool — a resource that could potentially reclaim thousands of dollars for your business.

In this episode of the Weekly Buzz by Helium 10, Bradley covers:

  • 01:00 – 1P Account Termination
  • 02:13 – Ads in Amazon Rufus
  • 03:25 – Amazon / Temu Brushing
  • 05:10 – Amazon Coupon Update
  • 05:37 – Etsy Seller Updates
  • 07:14 – Amazon Export Central
  • 08:47 – Amazon 3D Images
  • 09:54 – Amazon Saver Groceries
  • 11:35 – No More Cheap Chinese Imports?
  • 13:24 – Brand Registry Protection
  • 14:55 – Etsy Insider
  • 16:10 – Walmart Ads Update
  • 17:12 – How To Get Reimbursed By Amazon FBA

Transcript

Bradley Sutton:

Amazon is terminating a lot of one-piece seller accounts, rufus is going to start showing Amazon ads, Esty is adding new features to its Prime-like service. These stories and more plus State of the End, to find out how I’m getting $6,000 back on a couple of accounts from Amazon for free how cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the Serious Sellers Podcast by Helium 10. I’m your host, Bradley Sutton, and this is the show. That is our Helium 10 Weekly Buzz, where we give you a rundown of all the new stories that are going on in the Amazon, Walmart, TikTok shop and e-commerce world. We also give you training tips of the week and let you know what new features there are at Helium 10 that will give you serious strategies for serious sellers of any level in the e-commerce world. Let’s see what’s buzzing. I’d said a few weeks ago that, leading up to Accelerate, usually there’s not much articles and, yeah, for a couple of weeks there were slim pickings for news, but today, all of a sudden, a bunch of stuff coming out of the woodwork. So we’ve got a number of stories to get into. Let’s go ahead and hop right into it.

Bradley Sutton:

First story is just something you probably saw on LinkedIn all over the place the last week. I’ll go ahead and highlight a previous podcast, guest LinkedIn, right here. Grace, she talked about it here where it’s hey, there was a message that went out to a lot of 1P sellers that said hey, we’re going to stop sourcing products. This is from Amazon. You know the way that 1P works. You know like Vendor Central is. Amazon actually buys product from vendors and then you see it says shipped and sold by Amazon. So, effective November 9th, our vendor relationship will be terminated. So a lot of people had noticed and gotten these messages. So that means it might be time, as Grace says here, to hey start getting your ducks in a row for those who want to keep selling Amazon and move to three P. You know seller central. Um, you know some of you might reach out to an agency to do that or just start on your own. Obviously, hey, if you, if you’re going to be controlling more of your own stuff instead of Amazon, definitely going to be really intense help. So make sure to utilize our tools to help you with that transition to controlling more of your own listings and things like that. Did anybody out there get a notice? I’m just curious Were your sales down or why do you think Amazon sent that notice?

Bradley Sutton:

Next article up here is from Amazon Advertising, a little message that came out early last week and it said sponsored ads may begin appearing in Rufus-related placements. Okay, rufus related placements. Okay, rufus, is that AI tool that it’s still tripping out for me? Like I don’t think I can use it as a buyer. I saw a couple listings this week where it says the reviews state this and I’m like there’s only one review here. It doesn’t even say anything, it’s only a rating. Like how could the review state something? But anyways, that’s a side note for now. It says Amazon ads might start showing up in Rufus related placements. It says Rufus may generate accompanying text based on the context of the conversation. But here’s the kicker your campaign reports won’t include Rufus metrics. I guess you won’t even know what’s showing up in Rufus or not. So just you know, I haven’t seen it in the wild yet. Again, I’m not using Rufus too much as a buyer, so maybe it is showing up out there, but that’s going to be interesting. What part of this is going to be showing up in ads? And, like, how is it going to display if this is supposed to be an organic experience to help the seller or to help the buyers. We’ll see, I’m sure, in the coming weeks. I’m sure Amazon Accelerate some things might be announced about that in the future.

Bradley Sutton:

Now, you know, a common thing that comes up every couple of years is brushing. So for those who don’t know, brushing is what happens when all of a sudden you start getting these Amazon packages or other packages and you didn’t even order it. And usually what happens is these you know sellers out there on Amazon, other platforms. They want to build up the reviews. So they get, like these you know fake buyer accounts. They have addresses and they just send to you know free product, to, to to people out there so that they can, you know, set those accounts up to leave them fake reviews. Right now this seems to be making a case, or a comeback.

Bradley Sutton:

This news nationnow.com article says that, hey, more Americans are receiving delivered package containing goods they didn’t order and this is a scam known as brushing. Now something interesting says here in Illinois, one family told a local TV news station they receive one or two packages a day from Temu. So it looks like Temu is now getting in, or Temu sellers are getting in on brushing and so they said at first the constant deliveries were like experiencing Christmas every day. But then over time the family said the daily delivery simply became too much. Another customer, like a woman in Minnesota it says she received a box full of baby reveal balloons that she didn’t order Packages delivered from Amazon and also included cupcake stands she didn’t order. So like people are just getting random products here and there, didn’t order. So like people are just getting random products here and there. Now you know sellers or amazon has said, hey, if you get brushing packages, first make sure that it’s not just like a friend or relative giving you a gift you didn’t know about, but says, hey, report the delivered package to the company, include the number of packages were delivered, along with the tracking number from the shipping label and any other information that could be pertinent, and that amazon investigate this. So I’m not sure how you can report it with Temu, but Amazon has a availability to report brushing scams. So something that came up early last week on your dashboard, if you in case you missed it, is the duration for coupons is going to be updated, all right. So, starting in last week, the maximum duration of three different kinds of coupons are going to be changed from 90 days, which is previously the max you could do, to now for standard coupons 30 days, reorder coupons 180 days, subscribe and save coupons 365 days.

Bradley Sutton:

Next article is actually from payments.com, from Etsy says Etsy’s new search tools aim to elevate quality listings and enhance seller success. All right, so now you know, Etsy has been trying to make a push to become a little bit, I guess, more relevant in the, the e-commerce game. And now that they have, uh, it says we are optimizing our search results to showcase a broader range of items for more sellers. We also want to make it easier and more fun to explore the depth our marketplace has to offer. And they say, hey, these changes that they’ve been making for Etsy listings have led to approximately 70% of shops on Etsy having more visibility in search. And sellers also now have a Etsy search visibility page and this basically gives sellers more insights into recommendations on how they appear in search. And they said, hey, you know, sellers have told us they want more transparency into what goes into Etsy search. So, guys, if you haven’t, if you’re selling on Etsy like myself, I haven’t looked at this thing you probably should go in and look for your Etsy search visibility page. Get more information on this link to this article here that we have in the comments below. But you know you got to keep up on whatever platform you’re selling on. Obviously, with Amazon you’ve got Helium 10 at the forefront giving you all kinds of tools, and Amazon itself is giving you tools for how to show up and search better. But don’t sleep on these other platforms as well. You got to go on these other platforms to make sure that you still stay relevant and Etsy is trying to make some moves out there in e-commerce and so you can benefit from it.

Bradley Sutton:

Going back to Amazon, actually going to Europe, now there’s an article released by Amazon says Amazon launches Export Central, allowing sellers to export to 39 countries in Europe with just three clicks. All right, you know. So Amazon is not in. There’s not an Amazon marketplace in every country. You know you’ve got Spain and UK and France and some of the major ones and some of the newer ones like Sweden and Netherlands, Belgium, et cetera, but now you can ship to those other countries, all right. So this article says sellers can reach millions of customers even in countries without an Amazon store. Today, amazon announced the launch of our Export Central tool, which allows sellers who are part of MFN Merchant Fulfilled Network to expand their reach to customers in 39 countries in Europe. Now, some of these you know places that don’t have Amazon stores as mentioned here, like Austria, Portugal and Greece. Now you’re going to be able to ship there from your inventory, that is, in your existing marketplaces, like UK and Germany, et cetera. Now this is going to be available to all sellers, even if they’re not even FBA. If you’re just part of the Merchant Fulfilled Network or FBA, you’ll be able to utilize this service. Now FBA sellers are automatically enrolled into this program at no extra cost, and says that, hey, sellers who have enabled export from their EU stores have seen an average sales uplift of up to 10%. So if you guys are selling in Europe, take a look at this article that I have linked below and check your own Seller Central to see if you’re enrolled in it and the implications if you’re not, and, if you are, and see if it’s right for you and let me know how it works out for you.

Bradley Sutton:

Now, going back to the Seller Central dashboard, there was another update last week. It talks about uploading 3D models to help drive conversions. All right. So in some categories, such as home furniture, consumer electronics, shoes and eyewear categories, it actually supports 3D content and so you can go to Catalog in your Seller Central, hit Upload Images and then go to the Image Manager tab and then now there is going to be those products you have eligible for 3D. You can select your product and then check for the Register Brand Owner icon and then on the right page it says go to 3D models and select upload 3D model. All right, so you know, for some of these categories, you know having a 3D image there is very good for helping you know drive conversion. So take a look in Seller Central if you are eligible for that, and then obviously, your next step is you know there’s a button there that talks about well, what are the 3D model? You know requirements for getting you know these images up there and you’ll be able to get that information.

Bradley Sutton:

Next article is from ABC News and at first glance it might not seem like it’s impactful for Amazon sellers. Let me explain why I’m including this article. It says Amazon launches new Amazon saver private label to help shop shoppers save. Take on Walmart and Target. So you know how Walmart and Target have like their own brands. You know, like Costco’s got Kirkland right. Well, amazon now is going to have Amazon saver right. Almost looks like Target products because it’s all red here, but basically what the definition is it says Amazon’s new private label brand, amazon saver, will offer an array of grocery staples, from crackers and cookies to canned food and condiments, and most Amazon saver items will be priced at $1,000. Under $5 and prime members will get an additional 10% off of these products.

Bradley Sutton:

All right, so you might be wondering like well, that’s terrible. Like, if I’m selling in this category, I’m never going to be able to sell again with these cheap products. But here, here’s why I put this is Amazon historically has not done great in the grocery category. You know, like Walmart, I think, has them beat there. But then if Amazon is providing more of these cheaper products, you know like some of the products here is pancake syrup and sweet peas and coffee creamer and things like that for cheap, if more people are looking, are going to, you know, go ahead and start buying those things. Well, maybe you are in the grocery category and you have some other products, like some Korean snacks or Vita cup coffee out there, and, and maybe the people who wouldn’t have bought your product just by itself. But now they’re like, hey, I’m buying groceries anyways, let me go ahead and add these others to the cart. That’s how I think it could potentially help Amazon sellers who are selling in the grocery category.

Bradley Sutton:

Next article is from asiatimes.com and it’s entitled us seeks to slam shut sheen and Temu trade loophole. So this is talking about the, the uh de minimis trade loophole hole that allows Chinese e-commerce firms like sheen, Temu and others to not have to pay tariffs. And then, you know, it allows them to just like ship stuff to the us where sellers are paying like three, four dollars and there’s no tariffs, no, nothing, and that’s why team machine are so popular, that’s why Amazon is even opening this up, but there’s some, uh, us representatives uh who are calling on us president to try to end this loophole. All right, so you know, check out this article if you want to go into into details. But a lot of us-based sellers probably would like that, because they’re like man, how are we going to compete with some of these Temu products where it’s just factory shipping direct? They don’t have to ship their item to FBA? Temu has like minimal fees, and so that’s why you know like you’ll see a coffin shelf for like 10 bucks. I haven’t seen my sales go down. You know too much, but you know other sellers might be affected by it.

Bradley Sutton:

But an interesting thing that this article said was it quoted a professor at Shanghai University who said that if this is tightened, this loophole it actually could long-term benefit Chinese manufacturers by pushing them up the value ladder, it says. It said hey, if they tighten this rule in the future, they’re going to have to change their strategy from selling low-priced items to high-quality ones. This is going to create new opportunities for many Chinese consumer brands. So what do you guys think out there? Do you want the US to close this loophole or do you feel like this Chinese professor says? You know what that actually could cause Chinese companies to up their game and be even more competitive in the future? I’m kind of leaning personally on the let’s just close this loophole and make it a fair playing ground between US sellers and foreign sellers. But curious to see what you guys think. Let me know in the comments below.

Bradley Sutton:

Next article is not really an article but it is again highlighting a former podcast guest here, leo Segovia. In his LinkedIn post he said he reminded sellers hey, you guys can actually see how many infringement and copycat attempts are on your listings, all right, so he showed some of them. He had like 2,000 attempts in the last six months on his products and 151 in September. This is like what’s happening is like people trying to do something to your listing or create listings that copy yours, et cetera, et cetera. So he gave a link here that you guys can go to in order to see this. Like, this is not some special link. Everybody has access to it, but most of you probably didn’t even realize you had it. So check the links in the comments section of this podcast and you’ll be able to go to your dashboard. All right, it says it’s called the Impact Dashboard, proactive Protections.

Bradley Sutton:

Here’s one of my accounts, the how Cool Is that? For Project X. I stay under the radar and I don’t sell in niches that are super, highly competitive and that kind of keeps me away from some of those attempts. You know like, right, like if I’m trying to sell a product that’s selling 500 units a day, I guarantee it’s probably like Leo is going to have thousands of people trying, bad actors trying to attack me. But take a look, you know, like for me, from April to September, I’ve only had 110 cases, total for 2024. I’ve had 410, but still that’s kind of crazy. For just my coffin shelves and an egg trace, 410 people have tried to do something. But that probably pales into comparison to some of you out there who have much bigger accounts than the. How cool is that account?

Bradley Sutton:

Next article, going back to payments.com and going back to Etsy, it says Etsy offers subscribers free shipping while aiming for tremendous growth. Like I said, you’ve been seeing signs that Etsy is trying to like, you know, like hey, I see Amazon, Walmart, TikTok shop pulling away. We got to, we got to catch up Now. First of all, the funny thing is, if you read this article, it says CEO and CFO of Etsy said at a conference that Etsy seeks to distinguish itself from rivals like Amazon. But one of the company’s recently launched initiatives is Etsy Insider, a paid subscription that will provide free shipping to members. I don’t know how that’s distinguishing. You’re literally doing the exact same thing as Amazon, which is fine. I mean you should do free shipping, but it’s funny that that statement came right after. Oh, we’re trying to be different, you know, um than amazon. But one thing they are unique on is check this out something that does distinguish them from amazon, says. Other new efforts include an Etsy gift mode that lets shoppers send a message to the recipient before the gift even arrives. A plan to raise the percentage of shoppers using the Etsy mobile app from 40 to 75. All right, so take a look at this article. There’s more interesting things, but, yeah, Etsy’s trying to go ahead and up their game.

Bradley Sutton:

Next article for those of you selling on Walmart.com you probably got this email from Walmart connect and it says unlock new brand term strategies to help increase your share of voice. So Walmart connect brand term targeting is now available for sponsored search automatic campaigns, in addition to exact match keyword campaigns, which launched earlier this year. Says that brand term targeting helps you to increase brand visibility by empowering you to strategically bid on keywords associated with your brand and those of your competitors. All right, so take a look at that email. If you guys are selling on Walmart and do Walmart advertising, I guarantee you’ve got that email somewhere. Check your junk if not, but make sure that you know what’s going on. What’s the new features? Walmart is always adding new features to its advertising platform and we implement as many as possible as well. For those who want help with Walmart advertising, we have atomic for Walmart, we have, obviously, research tools for Walmart, but make sure you’re taking advantage of these things to you know. Keep your share of voice high on the Walmart platform.

Bradley Sutton:

All right, that’s it for the news this week, guys, but now I’ve got a question for you how to get reimbursed by Amazon FBA. This is a question that a lot of sellers are asking, because they got that notice they heard here on the Weekly Buzz. That window is closing could cost you thousands of dollars. All right. So you’ve probably seen ads from different services from saying, hey, we’ll, we’ll help you get those. You got to take action now, which is true, but almost all of those ads are for companies that are going to take 20, 25% or more of any money they find for you.

Bradley Sutton:

How would you like to know how to get your money back for free? Now, don’t get me wrong. Even Helium 10 has a service where we’ll do the work, like all of the work, for you. It’s called MRS, and if you’re a big company who’s owed maybe tens of thousands of dollars and you don’t have time to submit all the claims yourself, yeah, we’ll go ahead and do it for you for a fee. Go to h10.me/mrs, and you’ll get a quote on that. But what I’m about to show you is 100% free for Helium 10 Platinum annual members and above, and this is the best way to get Amazon FBA to reimburse you money that you are owed. And it’s your last chance to do it, because in October 23rd, that timeline is going to go away, costing you potentially thousands. In October 23rd, that timeline is going to go away, costing you potentially thousands.

Bradley Sutton:

Let me show you a couple of the accounts I have access to and how I’m going to be able to get over $6,000 in just a couple of counts back from Amazon FBA, how I’m getting them to reimburse me, all right. So, first of all, the next time you sign into your Helium 10 dashboard, take a look at this banner on the top. All right, it’ll say, hey, it’s your last chance to claim. I look at this. This is one of my accounts here. I got $5,000 because I haven’t been keeping up to date with my Refund Genie. So for those of you who have never used a FBA reimbursement service, you’re going to see probably a big number right there. All right, so go there and hit open Refund Genie. Now, when you hit that it’s going to go up to your regular Refund Genie dashboard. But you need to look at the stars, all right. So in this account I’ve actually got a few accounts connected and actually I had more than $6,000 original. I’ve already refund. I’ve already got a lot refunded by. I kept a few here’s just so I can show you guys the process. But I’ve got like three accounts connected here. So let’s go ahead and open up this first one creative, lg, household and healthcare.

Bradley Sutton:

But what you guys need to do is look for the ones that say loss and damage and has a star next to it. Forget about all the old ones. If you see that there now really, really quick. If you guys don’t have access to this, it means you’re probably on like a like a Helium 10 free plan or starter plan or maybe just a platinum monthly. All you need this it’s this is a completely revamped Refund Genie tool. So that’s why this is like actually our training tip of the week and our Helium 10 new feature request. This is a newly revamped tool to get this. You can have access to it now if you’re a platinum annual above. So if you’re on a platinum monthly um. You can just upgrade to a platinum annual and you’ll get instant access to this.

Bradley Sutton:

So, anyways, what I’m going to do right here is click on this EU one. So I’m going to show you one from EU. I click details on one of these ones that have star, and then now I have all the marketplaces show up in this account. I’m selling in Germany, Spain, France, Italy, UK, Sweden and Poland, and so let’s go right here to the UK one. All right, so now I have to open up seller central into the UK account. So go ahead, I’m going to go ahead and do that right now.

Bradley Sutton:

And then what I need to do is I’m going to hit help and then go to get help and resources, and then now this is different for different people, but sometimes on your page you’ll see a widget that says inventory lost in FBA warehouse. All right, that’s what you have to click on to get your amazon reimbursement from Amazon FBA. But if you don’t see that, you can just hit my issue is not listed and then just type in investigate inventory missing in FBA warehouse, and then it’s going to come up. What’s about to come up right here? If I hit this button, it’s basically just a FN SKU button and then now all I have to do is copy the ASIN or the FN SKU. I should say, and this one is going to be a potential refund of 600 euros, I’m going to get 600 euros back in like a couple seconds here, and then I’m going to hit continue. Once I paste the ASIN or the FN SKU into, I either get the money back instantly or I have to open up a case, and so in this one I’m going to open up a case because this was 600 euros worth and so they require a case to be open. So I hit create case and I create the case and they’re going to get me back that money probably within a couple of days.

Bradley Sutton:

I go back to Helium 10 and then I hit processed. And then let’s go ahead and go on another one. Let me just find one of these smaller ones Like here’s, one that is only three items and 28 euros, all right, so let’s go ahead and copy this one. Let’s go to Amazon. I’m going to go back to get help with a new issue. I hit inventory loss and FBA warehouse paste the FN skew. I hit continue and let’s see what it says. Boom goes a dynamite right here. You remember how Helium 10 told me that I was owed three units and 28 euros. Well, look what Amazon just told me. In this case, yes, you are right, three units reimbursable. These items have been processed for reimbursement. I’m going to get that money. I just made 28 euros in about five seconds here. So I’m going to go one by one on all of these cases and I’m going to get hundreds thousands of dollars back on this one account.

Bradley Sutton:

Let me just show how it looks in a US account. So I’m back here on the Refund Genie page and here’s one of my North American accounts. It says Dial Cash let’s go ahead and hit the details here and here we go. And it says US I got nine lost items, potential refund of $1,223. Oh, my goodness gracious. Again, I need to go to the correct seller central account and then I hit the help button and I hit get help and resources. And then how do I ask for reimbursement from Amazon FBA? Let me go ahead. And oh my goodness, let me open up this one. Here’s one where there’s five conference chairs that looks like Amazon lost and that’s a total of $1,100. Oh, my goodness gracious, I’m going to copy that FN skew and go ahead and paste it over here.

Bradley Sutton:

Inventory loss and FBA warehouse. Let’s paste that FN skew, hit continue and let’s see what Amazon says. I almost like want a drum roll right here or something. Boom, it says, hey, this you know, probably cause it’s a thousand dollars I’m about to get back in one click. It says here well, we opened up a case and this can be transferred to an associate and there’s a case already open, but I guarantee I’m going to get that money back.

Bradley Sutton:

I everything that the new Refund Genie has been showing, I’ve been getting it back a hundred percent of the time. Sometimes even more I’m getting back than Refund Genie. Let’s go ahead and do one of these smaller ones that they can refund me instantly on. Here is one product that is for $29.99. Let’s go ahead and copy this FN SKU over. I’m going to hit get help with a new issue Inventory loss in FBA warehouse. I paste the FN SKU, I hit continue and let’s see if Amazon instantly refunds me. Boom, there it is.

Bradley Sutton:

Remember Helium 10 said I was owed one unit and Amazon says you are absolutely correct. Allow four to five days for this reimbursement to come into this account. So, as you can see I’ve got a lot more I have to do. I said $6,000. It’s actually going to be across all my accounts about $8,000. And that’s in two of my accounts. I’ve already been keeping up with the Refund Genie so it probably would have been been over $10,000 for me if I wasn’t. But, guys, this is money in your bank account.

Bradley Sutton:

Now, how much can you possibly get? It depends. If you’ve only been selling for a couple of months and you’ve sold maybe $20,000, amazon might owe you $20 or $100 or something like that. Probably not that much. But if you’ve been selling for 18 months and you’re a six figure seller, you could be owed thousands of dollars. You know, potentially we are a seven figure seller. It’s almost guaranteed If you’ve never done a audit, you it’s almost guaranteed that you’re owed thousands of dollars by Amazon of what they owe to you. And Refund Genie can help you know what that is. So if you have never used Helium 10 at all and you want to do a free calculator to see how much potentially you might owe, just go to h10.me forward slash Refund Genie h10.me forward slash Refund Genie. We’ve got a calculator here where you can just enter in your you know rough estimate of your sales and then we’ll calculate how much could be owed for you.

Bradley Sutton:

But again, how to get reimbursed by Amazon FBA? It is super easy. You just have to open up a case with Amazon, copy and paste the FNSKUs that were lost. There’s also another thing that Refund Genie does is allows you to see the transaction IDs of damaged items. All right, so if products have been damaged at Amazon FBA warehouses, you can enter in all the transaction IDs and get reimbursed for those, for the ones that Amazon hasn’t reimbursed for you. So you could get thousands of dollars back from Amazon FBA reimbursements on stuff that they have lost and they didn’t reimburse you, just by submitting these reports. But you don’t have to go searching, hey, what could you be reimbursed on or not? Helium 10 is doing all that work for you. And again, remember, this service is 100% free. We are not taking any commission on it because you’re the one who’s doing half of the work. All right, if you want Helium 10 to do all the work for you, like some of the other services, go to h10.me/mrs, and you know for the.

Bradley Sutton:

You know I saw some. I was looking at a report. There’s a lot of you guys out there who are owed potentially hundreds of thousands of dollars, like literally, like I’m like looking at Helium 10 customers like, guys, you are owed hundreds of thousands of dollars and you haven’t asked for reimbursement yet. So you have like thousands of transactions and maybe you want you don’t want to do one by one what I was just showing you how to do go to h10.me/mrs, we’ll take care of all of it for you and, uh, you know we’ll charge your fee, but for what I showed you today, guys, there is no fee at all. So make sure those of you who have a Helium 10 Platinum annual account or higher get in there and start getting your money back. And then let me know in the comments below how much did you guys get back Thanks to Helium 10 Refund Genie from Amazon FBA reimbursements. All right, guys, that’s it for today’s episode. We’ll see you in the next one to see what’s buzzing.


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Want to absolutely start crushing it on Amazon? Here are few carefully curated resources to get you started: 

  • Freedom Ticket: Taught by Amazon thought leader Kevin King, get A-Z Amazon strategies and techniques for establishing and solidifying your business. 
  • Helium 10: 30+ software tools to boost your entire sales pipeline from product research to customer communication and Amazon refund automation. Make running a successful Amazon or Walmart business easier with better data and insights. See what our customers have to say.
  • Helium 10 Chrome Extension: Verify your Amazon product idea and validate how lucrative it can be with over a dozen data metrics and profitability estimation. 
  • SellerTrademarks.com: Trademarks are vital for protecting your Amazon brand from hijackers, and sellertrademarks.com provides a streamlined process for helping you get one.
author-photo
Director of Training & Chief Evangelist

Bradley is the Director of Training and Chief Evangelist for Helium 10 as well as the host of the most listened to podcast in the world for Amazon sellers, the Serious Sellers Podcast. He has been involved in e-commerce for over 20 years, and before joining Helium 10, launched over 400 products as a consultant for Amazon Sellers.

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Published in: Serious Sellers Podcast

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